Scheduling
New features
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New External Members Creation Restriction
Petal is offering a new feature that will control the addition of new members within large hospital institu...
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Open shifts
The newly introduced Open Shifts functionality allows to visualize, in the group calendar displaye...
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Shifts on Marketplace
Petal now offers the ability for planners to offer shifts on Marketplace. Marketplace is a centralized loca...
Manage your calendar
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Customize shift colors in calendars
You can customize the color of shifts in your group calendars. Although shifts have a default color, you ca...
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Change your personal calendar settings
Customize your personal calendar to highlight information that is important to you. In the side menu, sele...
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Synchronize your Petal calendar with a third-party calendar
Use calendar synchronization to view your Petal calendar events on a third-party calendar such as an Appl...
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Trade a shift
You can trade shifts with your colleagues. Ask colleagues to take your shifts in exchange for taking their ...
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Transfer a shift
You can transfer shifts to your colleagues. In the side menu, select Calendars . Your calendar opens. In M...
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Assign myself to a shift
Depending on your group configuration and permissions, you can assign yourself to certain shifts. In the s...
Manage group calendars
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Schedule management - authorized administrative staff
To offer more support to physicians, group planners can delegate certain administrative tasks, such as sche...
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Access a group calendar
A group calendar organizes and manages schedules for all group members in one central location, promoting b...
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Change the display settings of a group calendar
You can personalize your group calendar to see pertinent information. In the side menu, select Calendars ...
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Add shifts to a group calendar
A group calendar organizes and manages schedules for all group members in one central location.You can add ...
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Remove a shift from a group calendar
A group calendar organizes and manages schedules for all group members in one central location.You can add ...
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Transfer a shift on the group calendar
A group calendar organizes and manages schedules for all group members in one central location.You can tran...
Manage group members
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Add members to a group
Adding members to a group is a crucial step in creating schedules. Note: Adding new members might impact yo...
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Reinvite a member to a group by sending a reminder
If the member still has not activated the account after receiving the initial email, it is possible to send...
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Identify members with permission to add external members to a group
If your hospital institution has implemented the New external member creation restriction feature, only des...
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Add external members to your group (New external members creation)
This article applies to hospital institutions that have deployed the New external members creation permissi...
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Modify information for a member in a group
Modify information for a member to ensure accuracy and completeness of the member's profile. For example, u...
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Removing a member from a schedule group
To remove a member from a group (temporarily or definitively), follow the steps below. Conditions to be...
Manage absences
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Approve or reject absence requests
Members can make an absence request for a vacation, personal days, conferences, and other events. They can ...
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How to add an absence
How to enter an absence on the mobile app (video) It is possible to submit an absence to your group plann...
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How to remove an absence
It is possible to remove an absence, even when it has been approved. There are 2 ways to achieve this: 1)...
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How to add multiple absences
You can add several absences at a time, whether they are consecutive or not. You have two options : A. ...
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Add and Remove Multiple Absences
Members with the necessary permissions can now add and delete absences for other members in multiple mode. ...
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How to remove / add absences group members by an administrative member
1- Where to find the function A- Schedule management section B- Select Group Calendar 2-Select the right...
Manage group absences
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Configuring absences categories for your group
To modify existing absences categories for your group or to create new ones, follow the steps below. F...
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Configuring absences' limits for the group
To modify existing absences' limits for your group or to create new ones, follow the steps below. For ...
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Configuring absence entry blocking
To configure the period of time during which absence entry is allowed for a period, follow the steps below....
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Configuring absences approval permissions for the group members
To configure the absences approval permissions for the group members, follow the steps below. For each...
Manage contacts
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How to add Contact Information
In this document we show how to add contact information on the web application and the mobile application. ...
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Who is in my contact list?
Users in your contact list are members of groups you are a part of. These groups can be a hospital departme...
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How to filter contacts
In the Contacts section, it is possible to filter your contact list in order to navigate more efficiently. ...
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How to create a new distribution list
Distribution lists are a great way to improve and accelerate your work. They let you select a group of pred...
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How to share a distribution list
After you created a new distribution list from the Contacts section, you can share them with your colleague...
Manage documents
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Create a folder
Organize documents that you would like to share with your group in folders. In the side menu, select Docum...
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Add a document
You can manage your documents and folders. While individual documents are limited to a maximum size of 50 M...
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Delete a document
Managing your files effectively sometimes means removing outdated or unnecessary documents. You can delete ...
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Recover a deleted document
You can restore a document or file that you deleted. In the side menu, select Documents . The Documents pa...
Manage reports
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Generate an Hour report
The Hour report provides detailed information about shifts that healthcare professionals completed within a...
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Interpret data in the Hour report
The Hour Report provides detailed insights into the shifts that the healthcare professionals completed ove...
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Generating absence reports for your group members
To generate absence reports for your group, follow the steps below. Petal allows to generate and expor...
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Generating the Equity group report
1. Go to Scheduling menu 2. Select the scheduling group for which you want to generate the group report, i...
Regular users & Admins - Managing my shift transfers and trades
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Transferring a shift to another physician
To transfer one of your shifts to another physician, follow-up on the transfer or withdraw it, follow the s...
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Trading a shift with another physician
To trade one of your shifts with another physician, follow-up on the trade offer or withdraw it, follow the...
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Offering a shift on the marketplace
To offer one of your shifts on the marketplace to all of your group members, follow-up on the offer or wit...
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Accepting a shift transfer or trade
To accept a shift transfer or trade from a colleague in the situations described here, follow the steps bel...
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Accepting a shift on the marketplace
To accept a shift on the marketplace in the situations described here, follow the steps below. The of...
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Viewing shift offers and trades
To view all shift transfers and trades offered by your colleagues including on the marketplace, follow the ...
Regular users & Admins - Using the Open Shifts functionality (Member)
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Using the open shift functionality as a member physician
You are a member physician and you are ready to use the open shift functionality. To visualize open or sh...
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Customizing my Group calendar's display to show open shifts
To customize the groups calendar's display to enable the display of open shifts, follow the steps below. Pr...
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Viewing the open or shortage shifts in my group’s calendar
To view the open shifts in the groups's calendar, follow the steps below. Prerequisites Connect to Portal...
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Taking on the shortage or open shifts
To take on an open shift, follow the steps below. Prerequisites Connect to Portal with a member’s profile...
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Viewing pending requests after self-assigment of open shifts
To view pending requests after a self-assignment of an open shift (add shift, exchange or transfer shift), ...
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Viewing assigned open shifts on my calendars
To view assigned shifts on calendars (group calendar, my calendar) after a self-assignment of an open shift...
Regular users & Admins - Others
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PetalMD Introduction - Doctors and regular users
Watch these videos to learn more about the general features : Complete tour of the mobile app Complete tou...
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How to transfer a shift
How to transfer a shift to a colleague on the mobile app It is possible to transfer a shift to one or man...
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How to access Marketplace offerings
Users that have been assigned to a shift can offer it on the marketplace for trade and/or transfer. To acc...
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How to offer/accept a shift on the marketplace
How the offer a shift on the marketplace on the mobile app video When a shift is offered on the Marketpla...
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How to view my shift trade request history
It is possible to access your shift trade requests history since your registration to PetalMD. You can acce...
Planners - Planning a schedule for a period
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Viewing the Period List
The list of periods is used to track the status of the periods and the progress of their planning. 1. The...
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Accessing the Planning tool
1. To access the planning tool, select the Scheduling menu and the option Periods 2. If you are the plan...
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Planning tool - Introduction
The scheduling tool is used to plan schedules; one period at a time. Before a period is published, work don...
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Planning Tool- Plan Tab Overview
The Plan tab is where tasks are manually assigned to the group's resources. Work Plan Assignments Task spli...
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Planning Tool- Tasks Tab Overview
The Tasks tab enables you to make changes to the standard shift configurations for specific needs. To take ...
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Planning Tool- Equity Tab Overview
Equity counters let you plan fair schedules. Tab Table Types Values Equity Tab The Equity s...
Planners - Using the Open Shifts functionality
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Receiving the shortage or open shifts notifications by email
To receive and view notifications for open shifts or shortage shifts by email, follow the instructions belo...
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Assigning members to shortage or open shifts
To assign members to shortage or open shifts, follow the steps below. Prerequisites Connect to Portal wit...
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Assigning yourself (Planner) on shortage or open shifts
As a planner, you can assign yourself on an open or shortage shift. Follow the steps below. Prerequisites...
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Viewing open shifts after being assigned on the group calendar
To view the assigned shifts on the group schedule (initially open or shortage shifts), follow the steps be...
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Printing the group schedule including the open or shortage shifts
To print the group schedule including the open or shortage shifts, follow the configuration steps. Prereq...
Planners - Configuring the shifts for a group
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Creating a new shift for calendar group
To create a new shift for a calendar group, follow the steps below. To address your group’s planning sc...
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Editing or deleting a shift for a group
To modify a shift or to delete it (some restrictions apply), follow the steps below. If there are any as...
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Configuring shifts properties for a group
To configure shifts properties for a group, follow the steps below. . For each calendar group, it is po...
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Configuring shift blocking for a group
To configure the blocking of two shifts between them (simple or daily blocking), follow the steps below. ...
Planners - Managing approvals for my team
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Following up on your team's absences requests
To view and approve all the absences requests for your group, follow the steps below. For group planne...
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Managing Scheduling notifications
To manage Scheduling notifications for your group, follow the steps below. Scheduling notifications P...
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Following-up on your team's shift transactions
1. Go to Scheduling menu 2. Select Shift Trades section 3. Go to Pending requests tab 4. You will have a...
Planners - Other
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Using the open shifts feature as a planner
You are a planner and you are ready to use the open shift functionality. To visualize all open or shortag...
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Configuring shifts to enable self-assignment of open or shortage shifts by members
To enable group members to visualize and self-assign an open or shortage shift, follow the configuration st...
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Customizing my Group calendar's display to show open shifts
To customize my group calendar's display to include the open or shortage shifts, follow the configuration s...
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Viewing the shortage or open shifts in my group’s calendar
To view the open shifts in your Group's calendar, follow the steps below. Prerequisites Connect to Portal...
For Support
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Add or remove a member
Add a new member to your group 1. From the Scheduling section, access the Members section 2. Click on A...
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Change the settings of a member
1. Click on the Scheduling menu, and on the Members and teams option 2. In the members' list, click on t...
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Create a shift
Scheduling product; If you are a member of more than one group, select the correct group at the top of th...
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Edit a shift
For details of the different concepts found in this article, please see the article Create a shift. Here's ...
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Absences Management permissions
Group planners can edit the Absences Management permissions and settings through the Absences sectio...
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How to import values from previous periods
For groups that accumulate equity values from period to period (cumulative counters), this step allows you ...
Troubleshooting
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Member and Planner Self-Serve Subjects
This document provides list of self-serve options for regular members and planners. 1. Subjects for reg...
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Hard Reload / Clear Cache
Here are the steps to complete to clear your browser cache and perform a "Hard Reload": 1) Open the Pet...