Communication Center

  • Managing Communication Errors

    Communication errors may occur if - for example - the selected number type cannot receive SMS or the phone ...

  • Managing Callbacks

    When a communication is crucial and you need to make sure that the recipient intends on addressing the cont...

  • Creating a Post

    To create and publish a post, follow the steps below: 1. Click Posts. 2. Click Create a post. 3. Select t...

  • Consulting Posts

    Posts are non urgent communications that concern a whole group of Communication center users. A notificatio...

  • Number Types

    Number types represent the communication methods to reach a specific contact. Number Type Description ...

  • Communication Pane

    Use the Communication pane when sending communications from the Communication center or logging phone calls...

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Public Console

  • The Public Hospital Console

    For users who are not licensed to access the Petal platform, it is possible to view physician schedules on ...

Analytics

  • Overview - Hospital Dashboard

    Export button and Information icons are found throughout the Analytics section. Clicking on the Export but...

  • Activities

    Export button and Information icon are found throughout the Analytics section. Clicking on the Export butt...

  • Coverage

    Export button and information icons are found throughout the Analytics section. Clicking on the Export but...

  • Workload

    Export button and information icons are found throughout the Analytics section. Clicking on the Export but...

  • Availability

    Export button and information icons are found throughout the Analytics section. Clicking on the Export but...

  • Performance

    Export button and information icons are found throughout the Analytics section. Clicking on the Export but...

Management

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Petal On-Call

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