The Phone Registry lets administrative members with the necessary permissions manage contact information for hospital staff, including physicians, nurses, physiotherapists, dentists, maintenance staff, administrators, and phone operators. Information added in the Phone Registry is separate from the contact information users manage in their profiles.
You can:
- View contact information in the Phone Registry.
- Add, edit, or delete contact details (with the required permissions)
- Manage contacts for staff members who do not have a Petal account
Note: Administrative members cannot edit phone numbers managed by account owners. Account owners cannot edit information added in the Phone Registry.
Access the Phone Registry
- In the left navigation menu, select Hospital dashboards
.
- Select Phone Registry.
- The registry displays these contact types:
- Accounts
- Registry People (Registry People are contacts without a Petal account, such as maintenance staff)
- Departments
- Procedures
- Contact Groups
Administrative members with the required permissions can add contact information for people, departments, and groups directly in the registry.
Understand phone number visibility
Numbers managed by account owners
Phone numbers added by account owners:
- Cannot be edited by hospital administrators
- Display a padlock icon
- Appear before numbers added by Phone Registry administrators
- Update automatically if the account owner changes the order of numbers in their profile
Public numbers
Public numbers are visible to:
- All users of the hospital console on web and mobile
- Users of the public console
Private numbers
Private numbers are visible only to:
- Authorized Phone Registry members
- Call center staff
- Console group administrators
If an account owner adds a confidential number from their profile and selects the Phone Registry option, the number is stored as private.