In the Communication Center, use the Communication pane to send communications or to log phone calls to record information such as the communication’s recipients, its origin, and the content of the message.
The communication method that you select determines the fields you can see.
Recipient
The Recipient section shows the contact information pertaining to the selected recipients and contact numbers.
Communication
| Field | Description |
|
Incoming number |
Enter the requester’s contact information. Enter information in at least one of these two fields. |
| Incoming call origin | Select where the call is coming from. The options available are predefined by your administration. |
|
Message |
Enter the alphanumerical content of the communication when sending a communication to mobile phones as SMS or to alphanumeric pagers. The message is limited to 350 characters. Select Apply template to this message to use a template in the message. Administrators configure the templates. |
| Numerical message |
Enter the numerical content of the communication when sending a communication to numeric pagers. The message is limited to 20 numeric characters (0-9 and *). |
|
Note |
Add notes about the communication that do not need to be included in the message. The note is limited to 300 characters. |
| Select this option when you need the recipient to confirm that receipt of the communication. |
Emergency Procedure
To link your communication to an ongoing emergency procedure, select it from the list that appears in this section.
When there are more than three ongoing emergency procedures and the one you are looking for does not appear in the list, select Show more to find the emergency procedure to which the communication needs to be linked.
| (i) When you open an emergency procedure, it is selected by default for the first communication you send. |
To consult the reference document for a specific procedure, click View.