As a healthcare provider, when you receive a notification for an Open shift in the Callout process, you can decline the shift.
Open shifts in the Callout process are available on a first-come, first-served basis. If you decline or do not respond to a notification for a Callout, the Open shift remains available for other healthcare professionals to accept.
Note: It is best to decline an Open shift in the Callout process rather than ignore it.
- Do one of these steps:
- From your email, select the link for the Callout. The Shift trades page opens. In the Offers tab, locate the open shift and then select Decline.
- From My calendar, select the Open shift. The Assignment window opens. Select Decline.
- Decline the offer verbally.