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  1. Help center
  2. Clinics
  3. Petal Booking - Clinic

Petal Booking - Clinic

  • Unconfirm a patient account
  • How to link a patient account with another patient account
  • How unlink a patient account
  • How to deactivate a patient account?
  • How to block a patient?
  • How to cancel a Pending service request?
  • There is a Pending service request. What should I do?
  • A blue number appeared next to the Service Requests section. What should I do ?
  • How to delete an online form for a type of appointment?
  • How to edit an online form for a type of appointment?
  • How to create an online form for a type of appointment?
  • My clinic does not want new patients to make an appointment online. What should I do ?
  • Is it possible to re-import a patient list into the system?
  • Must the suggested order of patient information be respected in order to import them into the system?
  • How to import patients already registered to the clinic in PetalMD
  • How to delete a time slot on a health professional's calendar
  • Some patients prefer to make their appointment over the phone. How to handle a phone appointment in the system
  • How to apply a weekly schedule template to a healthcare professional's schedule?
  • How to create a weekly schedule template for each healthcare professional in the clinic?
  • How to configure the automatic publication of time slots for a particular type of appointment?
  • How to change the cancellation time limit for a patient to cancel an appointment
  • How to change the values of automated appointment reminders
  • How to change the online visibility for each type of appointment
  • How to edit an appointment type
  • How to edit the text of automated appointment reminders?
  • How to change the default values for automated appointment reminders
  • How to change the distribution of the online publication of walk-in consultations for new patients
  • How to change the publication time of the walk-in consultations
  • How to edit the online Patient Portal sign-up message that appears above “Create my account”
  • How to change the clinic information and logo

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