Some patients prefer to make their appointment over the phone. How to handle a phone appointment in the system

From the PetalBooking interface:

  1. Appointments section

 

Take an appointment from the Healthcare professional 

  1. Healthcare professionals tab
  2. Click on the name of the health professional for whom you want to assign the appointment.
  3. Select an availability based on the patient's desired appointment.
  4. Find the existing patient in the search bar.
  5. If this is a new patient, click Create a new patient. Fill in the information and Save.
  6. Book appointment.

 

Take an appointment from the Service

If the patient does not have a designated health professional, you can always see the available time slots by type of appointment.

  1. Services tab
  2. Click on the name of the service for which you want to give the appointment.
  3. Select an availability based on the patient's desired appointment.
  4. Find the existing patient in the search bar.
  5. If this is a new patient, click Create a new patient. Fill in the information and Save.
  6. Book appointment.