Booking
Petal Booking - Clinic
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How to synchronise a patient account
From the Booking module Appointment section Patients tab Search with the patient's name or NIH Click on th...
Kathleen Kelly -
Unconfirm a patient account
From the PetalBooking interface: Appointment Section Search with the patient's name or number At the far r...
Kathleen Kelly -
How to link a patient account with another patient account
From the PetalBooking interface: Appointments section Patients tab Search for the patient and select it. M...
Kathleen Kelly -
How unlink a patient account
From the PetalBooking interface: Appointments section Patients tab Search for the patient and select it. M...
Kathleen Kelly -
Sharing consent
Check if consent has been given with the clinic'S EMR, otherwise, you will need to give consent.
Kathleen Kelly -
How to deactivate a patient account?
From the PetalBooking interface: Appointments section Patients tab Search for the patient and select it. M...
Kathleen Kelly
Petal Booking - Patient
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A patient wants to make future appointments online, but they are not used to technology.
To facilitate the transition of patients to your clinic, the PetalMD team provides all new partners with a ...
Kathleen Kelly -
The patient has an error message stating that his email is already in use.
The patient has an error message stating that his email is already in use. One email = one account. The em...
Kathleen Kelly -
A patient entered a wrong email address when creating the account.
The patient must repeat the account creation procedure with the same information and enter the correct emai...
Kathleen Kelly -
The patient is unable to create an account; an error message informs them that their file is not found.
The patient is unable to create an account; an error message informs them that their file is not found. All...
Kathleen Kelly -
A patient is unable to register online. Why?
The system validates the health insurance number format. It is therefore essential that the first name, nam...
Kathleen Kelly -
A patient is unable to link a dependent account. What should I do ?
To link an account, the dependant's account: must exist in the clinic's EMR, must not be confirmed in Peta...
Kathleen Kelly