The service configuration includes details that help identify the services on booking platforms, and the posting rules that indicate how the services appear online.
Edit a service configuration to update the details or the posting rules of a service. Changes you make apply to existing online time slots for the service.
- Log in to the Petal platform. Service management page appears.
- On the top left corner, select your organization from the drop-down list.
- Select the service from the Included services list.
- In the service page, on the right, select Edit.
- In Service details, enter these details. You can only modify the fields that your health record system did not define.
- Name: Name of the service that you show on online booking platforms.
- Modes of interaction: The interaction methods that practitioners use to provide this service to patients, such as In-person, Virtual.
- Service types: The types of service that practitioners perform when they provide this service.
- Specialty: The medical specialty of the practitioners that provide this service.
- In Posting rules, configure these rules:
- Patient types: Patients to whom practitioners provide this service. A patient type indicates the patient’s clinical attachment status.
- Availability audience: The audience that can view and book available time slots for this service, such as patients or redirection agents.
- (Optional) Sex assigned at birth: Select the sex assigned at birth for the patients that can receive this service.
- (Optional) Age range: Select the age range of the patients that can receive this service.
- (Optional) Posting period: Select the period during which time slots of this service appear on booking platforms.
- To save your changes and update the online service, select Update.
Your changes now apply to all the available time slots for this service.