Administrative staff in health delivery organizations manage the healthcare services their organizations provide to patients.
The Patient Hub lets administrative staff customize services and post them on online booking platforms. Administrative staff can choose which patients can receive their healthcare services and who can book appointments for these services online.
The Patient Hub connects to the health record system of the health delivery organizations. A health record system refers to the electronic information system that a health delivery organization uses to manage patients, medical records, and practitioner schedules. For example, hospitals and clinics in Canada use Electronic Health Records (EHR) or Electronic Medical Records (EMR).
Use Patient Hub to:
- Import services from your health record system
- Configure services (including posting rules)
- Post services online
- Withdraw services from online booking
- Manage your active and inactive services lists
- Update online services
- Refresh the connection with your health record system