In the Communication Center, contacts are divided into different types.
|Member||Contact who is also a Petal user. Information about this contact is linked to their Petal account.|
|Person||Contact without a Petal account.|
|Department||An entity inside your health institution. Selecting a department allows you to send communications to this entity as a whole instead of a specific contact.|
|Contact Group||List of contact numbers linked to existing contacts of various types. Selecting a contact group allows you to send communications - often linked to emergency procedures - to multiple recipients at once.|
|Procedure||List of contact numbers linked to devices shared by the members of a group. Selecting a procedure allows you to send communications to multiple devices at once.|