Archive a conversation

You can move a single conversation or a group conversation into your archives. 

Note: It is possible to restore an archived message so that you can keep important information.

Web app

  1. In the side menu, select Secure Messaging MobileApp_SecureMessagingBeta_icon.png.
  2. Do one of these actions:
    • In Conversations, select a conversation. In the top right corner of the conversation, select MobileApp_Name_GroupConversation_icon.png.
    • In Conversations, hover over a message and then select MobileApp_Archive_icon.png.
  3. Select Archive this conversation.
    The message is archived. You can find archived messages in the Conversations menu, under Archived Messages.

Mobile app

  1. From the bottom menu, tap Messaging MobileApp_Messaging_icon.png.
  2. In Conversations, search for a conversation.
  3. In the conversation, in the top right corner, tap MobileApp_Name_GroupConversation_icon.png.
  4. Tap Archive chat
    The conversation is archived. You can find archived conversations in the Conversations menu, under Archived conversations.