Use @ mentions in a group conversation

Use mentions (@ symbol) in a group conversation to communicate with a particular person within the group conversation. For example, you can direct a question to only one person in a group conversation, but the answer might also be important for everyone in the conversation to know.

Web app

1. In the side menu, select Secure Messaging .
2. In Conversations, go to your group conversation.
3. In Write a message, use your keyboard to type @. The contacts in the group conversation appear.
4. Select the contact. The selected contact's name appears in the message.
5. Type text next to the contact's name.
6. Select . The message is sent to group and the specified contact is notified.

Mobile app

1. From the bottom menu, tap Messaging .
2. In Conversations, go to your group conversation.
3. In Write a message, use your keyboard to type @. The contacts in the group conversation appear.
4. Tap the contact. The selected contact's name appears in the message.
5. Type text next to the contact's name.
6. Tap . The message is sent to group and the specified contact is notified.