Why is a member highlighted in yellow after synchronization ?
In order to clearly identify the addition of a new imported member, the yellow color is used to highlight i...
What to do if an error message appears after configuration?
A message will be sent and a member of the technical support will contact you. If you are not able to wait ...
What to do when a conflict message appears during synchronization ?
In your EMR provider software, validate the information about the person targeted by the conflict, and cor...
How to add a new member of the medical staff ?
Add the member directly into your EMR provider software In the Medical Staff Section of the HUB, click the...
How to know if a staff member is registered in the HUB ?
Type their last name or first name in the search box with the magnifying glass symbol The registered membe...
How to change the information on a member of the medical staff ?
Make the desired change directly in your EMR provider.Back in the HUB, in the medical staff section, click ...
Can a staff member with permission "no access" can be assigned an appointment ?
Yes, absolutely. The term no access means access to the HUB, which is not necessary for everyone.
Who should have "clinic management" permission ?
The person responsible for the administrative staff: the director of the clinic or the deputy director, for...
Permissions : clinic management
This is the permission assigned to the person (s) responsible for the initial configuration of the HUB. Thi...
Permissions : no access
Each member of the medical staff can be given permission, connected to its rights on the platform of the HU...