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Medical staff

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  • Why is a member highlighted in yellow after synchronization ?

    In order to clearly identify the addition of a new imported member, the yellow color is used to highlight i...

    Kim Fréchette (PetalMD)
    26 November 2020 16:38
  • What to do if an error message appears after configuration?

    A message will be sent and a member of the technical support will contact you. If you are not able to wait ...

    Kim Fréchette (PetalMD)
    26 November 2020 16:34
  • What to do when a conflict message appears during synchronization ?

    In your EMR provider software, validate the information about the person targeted by the conflict, and cor...

    Kim Fréchette (PetalMD)
    26 November 2020 16:28
  • How to add a new member of the medical staff ?

    Add the member directly into your EMR provider software In the Medical Staff Section of the HUB, click the...

    Kim Fréchette (PetalMD)
    26 November 2020 16:24
  • How to know if a staff member is registered in the HUB ?

    Type their last name or first name in the search box with the magnifying glass symbol The registered membe...

    Kim Fréchette (PetalMD)
    26 November 2020 16:17
  • How to change the information on a member of the medical staff ?

    Make the desired change directly in your EMR provider.Back in the HUB, in the medical staff section, click ...

    Kim Fréchette (PetalMD)
    26 November 2020 16:08
  • Can a staff member with permission "no access" can be assigned an appointment ?

    Yes, absolutely. The term no access means access to the HUB, which is not necessary for everyone.

    Kim Fréchette (PetalMD)
    26 November 2020 16:04
  • Who should have "clinic management" permission ?

    The person responsible for the administrative staff: the director of the clinic or the deputy director, for...

    Kim Fréchette (PetalMD)
    26 November 2020 15:48
  • Permissions : clinic management

    This is the permission assigned to the person (s) responsible for the initial configuration of the HUB. Thi...

    Kim Fréchette (PetalMD)
    26 November 2020 15:45
  • Permissions : no access

    Each member of the medical staff can be given permission, connected to its rights on the platform of the HU...

    Kim Fréchette (PetalMD)
    26 November 2020 15:08
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