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Recover a forgotten password
If you forgot your password, you must create a new one. From the Log In page, select Forgot password? In F...
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Change your password
You can change your password for security reasons. From the side menu, access your profile by selecting...
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Change your email address
Determine which email address to use to access your Petal account and to receive notifications. From the s...
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Change your language settings
The Petal platform is available in multiple languages. You can change the display language to your preferre...
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Manage phone numbers on your account
You can add, update, or remove phone numbers on your Petal account. You manage how members contact you. Tip...
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Change your notification preferences
Notifications indicate that there is activity on Petal. You can receive a notification by email, in the Pet...
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How to pay online
At any time, from the Petal platform, you can pay your bills by adding a payment method. Important: since...
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How to pay an invoice from a reminder email
You can pay your bills by clicking on the Pay now button in the reminder email. The button link remains act...
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How to view my billing history
At any time, from the Petal platform, you can view your billing history and monthly invoices. Important: ...