Regular users & Admins - Setting my profile
Member profile, password, language, notification preferences
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I forgot my password
To reset your password: 1. Click on the link Forgot password 2. Write down your email and click on Cont...
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How to access my profile
How to modify your profile on the mobile app (video) To access your profile, click on your initials or pic...
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How to change my password
To change your password: 1. Access your Profile and click on Connection information 2. Input the pas...
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How to change my email
Your email is necessary to log in to PetalMD. It needs to be written the exact same way you wrote it when y...
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How to change the language
Here is how to change the language in which the platform is displayed: 1. Access your profile by clicki...
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How to maintain your account phone numbers
Entering phone number s in PetalMD may have various usage. 1. To enter it, the member must go to his profil...
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How to change my notification preferences
Notifications indicate that there is activity on Petal. You can receive a notification by email, an alert t...
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How to pay online
At any time, from the Petal platform, you can pay your bills by adding a payment method. Important: since...
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How to pay an invoice from a reminder email
You can pay your bills by clicking on the Pay now button in the reminder email. The button link remains act...
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How to view my billing history
At any time, from the Petal platform, you can view your billing history and monthly invoices. Important: ...