• I forgot my password

    To reset your password:   1. Click on the link Forgot password   2. Write down your email and click on Cont...

    Kathleen Kelly
  • How to access my profile

    To access your profile, click on your initials or picture at the bottom left. Go to the various sections t...

    Kathleen Kelly
  • How to change my password

    To change your password:  1. Access your profile   2. Click on Edit   3. Input the password you are cur...

    Kathleen Kelly
  • How to change my email

    Your email is necessary to log in to PetalMD. It needs to be written the exact same way you wrote it when y...

    Kathleen Kelly
  • How to change the language

      Here is how to change the language in which the platform is displayed:   1. Access your profile by clicki...

    Kathleen Kelly
  • How to maintain your phone #

    Entering phone #s in PetalMD may have various usage. 1. To enter it, the member must go to his profile, ava...

    Vicky Tremblay
  • How to change my notification preferences

    Notifications indicate that there is activity on PetalMD. You can receive a notification by email, an alert...

    Kathleen Kelly
  • How to pay online

    At any time, from the PetalMD platform, you can pay your bills by adding a payment method. Important: sinc...

    Kathleen Kelly
  • How to pay an invoice from a reminder email

    You can pay your bills by clicking on the Pay now button in the reminder email. The button link remains act...

    Kathleen Kelly
  • How to view my billing history

    At any time, from the PetalMD platform, you can view your billing history and monthly invoices. Important: ...

    Kathleen Kelly