My Profile
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I forgot my password
To reset your password: 1. Click on the link Forgot password 2. Write down your email and click on Cont...
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How to access my profile
To access your profile, click on your initials or picture at the bottom left. Go to the various sections t...
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How to change my password
To change your password: 1. Access your profile 2. Click on Edit 3. Input the password you are cur...
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How to change my email
Your email is necessary to log in to PetalMD. It needs to be written the exact same way you wrote it when y...
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How to change the language
Here is how to change the language in which the platform is displayed: 1. Access your profile by clicki...
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How to maintain your phone #
Entering phone #s in PetalMD may have various usage. 1. To enter it, the member must go to his profile, ava...
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How to change my notification preferences
Notifications indicate that there is activity on PetalMD. You can receive a notification by email, an alert...
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How to pay online
At any time, from the PetalMD platform, you can pay your bills by adding a payment method. Important: sinc...
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How to pay an invoice from a reminder email
You can pay your bills by clicking on the Pay now button in the reminder email. The button link remains act...
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How to view my billing history
At any time, from the PetalMD platform, you can view your billing history and monthly invoices. Important: ...