General Information

  • Instant and secure messaging

    PetalMD new secure and instant messaging does not pretend to reinvent the wheel. A conversation in chat mod...

    Yves Thibodeau
  • Better categorization of messages

    In PetalMD's new secure messaging service (Petal Message), chat is introduced. In order to better serve you...

    Yves Thibodeau
  • Why do I already have chat conversations?

    With the arrival of Petal Message and chat, we wanted to make your life easier, and already provide chat-li...

    Yves Thibodeau
  • A better notifications control

    The division of messages into chat and communications has enabled our team to offer you another much-needed...

    Yves Thibodeau
  • The peace of mind with muted notifications

    Because some conversations may be less important than others, or because some conversations contain more pa...

    Yves Thibodeau
  • A new folder classification

    A long awaited feature, the classification of the messages into different folders finally makes its arrival...

    Yves Thibodeau
See all 7 articles

Chat

  • Write a message to another user

    To write to someone you've already had a conversation with before, just pick a name from your conversation ...

    Yves Thibodeau
  • Initiate a group conversation

    To write in an existing group conversation, simply select it in the conversation list and continue with it....

    Yves Thibodeau
  • See the list and add participant

    You can access the list of participants in a conversation by looking at the details of the conversation, ac...

    Yves Thibodeau
  • Remove participant

    To remove a participant from the conversation, you must be one of the administrators of the conversation. T...

    Yves Thibodeau
  • Archive a conversation

    To archive a conversation, use the conversation details menu, and choose the 'Archive" option. Note that it...

    Yves Thibodeau
  • Leave a conversation

    To leave a conversation, use the conversation details menu, and choose the "Leave conversation" optio...

    Yves Thibodeau
See all 9 articles

Communications

  • Write a communication

    To write a communication, you must have permission to do so. Otherwise, you will simply be able to answer a...

    Yves Thibodeau
  • Answer to a communication

    [MOBILE] To answer a hospital communication, use the "Reply" button at the bottom of the page. Important no...

    Yves Thibodeau
  • Transfer a communication

    To transfer a hospital communication, use the "Add a participant" feature. Only the person who has permissi...

    Yves Thibodeau
  • Print a communication

    It is possible to print a hospital communication. Check out the following video before learning the procedu...

    Yves Thibodeau
  • Send an urgent communication

    To send an urgent communication, just press the urgent message option, as shown in the following image: [MO...

    Yves Thibodeau
  • Manage folders

    It is possible to create folders, subfolders, and classify hospital communications in these...

    Yves Thibodeau
See all 9 articles

Notifications management

  • Manage notifications on iOS

    The separation of messages in chats and hospital communications allows to offer a great flexibility on the ...

    Yves Thibodeau
  • Manage notifications on Android

    The separation of messages in chats and hospital communications allows to offer a great flexibility on the ...

    Yves Thibodeau
  • Manage desktop notifications

    To use desktop notifications, you must first inform your browser that you accept notifications as follows: ...

    Yves Thibodeau

User status

  • Modify your status

    It is possible to change its status, to indicate to other users our availability. The possible statuses are...

    Yves Thibodeau
  • Use the "Busy" status

    Petal Message "Busy" status is customizable. You can specify your status, such as "In consultation until no...

    Yves Thibodeau