Using the Phone Registry

The Phone registry allows administrative members to manage contact information in order to reach on-call physicians.

To view contact information in the Phone registry, follow the steps below. To edit members' contact details in the Phone registry, click here

  • Administrative members with the required permissions can add, modify and delete contact details from the Phone registry.
  • Information entered from the registry is separate from the contact information added by the physicians.
  • Information entered from the registry cannot be modified by the physician.
  • To modify the information available in the registry, the member should contact the staff responsible for the registry for changes to be made.

 

Prerequisite

  • Before a member can access and administer the registry, they must have the required permissions and be an administrative member of the console group.
  • A member of a schedule group linked to a console cannot have this permission.

Steps

Access and view the Phone registry

1. From the left menu bar, click on Hospital dashboards.

2. Select the Phone registry from the menu.

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3. The list that appears shows you all the planned members who can receive assignments in your console as well as the numbers that are available for each member. Different options are offered to view the list :

  • Use the search field.
  • Click on the ALL.
  • Click on one of the letters tab ordering the contatcs by alpahbetical order.

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  • Phone numbers entered from the member's profile:
    •  cannot be changed by hospital administration and are flagged with a padlock icon;
    • are always presented first followed by the numbers added by the administrative staff of the registry;
    • are automatically updated in the registry and in the hospital console if members reorder numbers from their profiles.
  • A Public Number is visible to all users of the hospital console in Web and mobile version as well as to users of the public console.
  • A Private number is confidential and only visible to members authorized to access the Phone registry; the call center and the administrators of the console group. 

(i) A member adding a confidential number from their profile, can select the Phone registry option. This number will be Private and visible to the administrative staff of the Phone registry only.

 

3. Click on a row to select a member. 

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4. For each member in the registry, you can view the following information, if it is available:

  • Name, Account type (position), Affiliation and  Principal health institution
  • Contact Notes
  • Contact current status (Scheduled, Nothing scheduled, Absent, Vacations,...)
  • Numbers managed by the physician and available on the hospital dashboard (Private or Public) displayed on top of the list
  • Numbers managed by the hospital dashboard administrator (Private or Public) displayed after
  • Favorite number in the list to reach the contact is flagged with a star
  • Note associated to any number providing additional information