This means that a service request was recorded in the system after a patient completed the questions of an online form. The number indicates the number of service requests to be validated. You will need to check whether these requests have been processed automatically by the system Processed requests or if they are waiting for manual processing Pending requests.
Articles in this section
- Unconfirm a patient account
- How to deactivate a patient account?
- Not all patients make an appointment after receiving an automated reminder. Could this affect the sending of reminders for other patients on the list?
- How am I sure that the patients on a list have all been contacted?
- Where to go to view details about the patients of a contact list?
- How to create a list of patients to contact so they can receive a notification telling them to schedule their next appointment?
- How to cancel a Pending service request?
- There is a Pending service request. What should I do?
- A blue number appeared next to the Service Requests section. What should I do ?
- How to delete an online form for a type of appointment?