Managing Scheduling notifications – Help center

To manage Scheduling notifications for your group, follow the steps below.

Scheduling notifications

Petal generates notifications to indicate that scheduling activities (absence request, shift addition or removal, shift transfer or exchange, shift offer on marketplace, events) are taking place.
Depending on the activity or on the shift configuration, some activities require action from the approver.

Receiving notifications

You can receive a notification by email, an alert through your Petal mobile app or you can see them directly in the platform under Notifications.
Notification parameters must be configured through your profile.
Planners will receive notifications for their group members's activities.
Notifications for the group can be received by an admin member that is not a planner. Please contact Petal support for customized notification options.

Prerequisite

1. From your left menu bar, click on your profile, then select Notifications preferences.

2. In the Notifications preferences window, under Messaging, click on Change email notification preferences.

3. In this panel, select your notification preferences regarding messages received in Petal Messages.

Replace screen capture with enabled

Option	Description
Web notifications Enabled Disabled	Notifications are generated when a new message comes in. No notifications for new messages except for urgent messages for which you will always be notified.
Receive notifications	Select the following situations: Messages from colleagues Hospital communications
Send email notifications	You will received email notifications for urgent messages that are not read after the selected delay in this field.

4. Under Scheduling, select your options as described below.

Activity	Notifications received when
Shifts	Shift has been assigned Shift assignment needs to be processed Shift assignment needs to be approved Shift has been removed Shift removal needs to be processed Shift removal needs to be approved
Open shifts	Open shift has been assigned or self-assigned Open shift assignment needs to be processed Open shift assignment needs to be approved
Shift transfers	Shift transfer offer sent to recipient Shift transfer offer refused or cancelled Shift transfer offer accepted or request completed Shift transfer offer needs to be processed Shift transfer offer needs to be approved
Shift exchanges	Shift exchange offer sent to recipient Shift exchange response sent to sender Shift exchange offer refused or cancelled Shift exchange offer accepted or request completed Shift exchange offer needs to be processed Shift exchange offer needs to be approved
Marketplace	Shift offer has been published on the marketplace Shift offer has been removed from the marketplace
Absences	Absence request needs to be approved Absence request needs to be processed Absence request completed Absence request cancelled or refused
Events	Invitation received Event update received Event cancelled Event ownership transfer requested Event ownership transfer accepted Event ownership transfer refused Event ownership transfer cancelled

5. Under Email Subscription, add a checkmark if you want to receive a weekly digest of your schedule for the coming week.

1. From your left menu bar, click on the bell icon for Notifications.

2. The Notifications panel includes two tabs: Action required and Notifications.

The Action required tab lists notifications for events that require processing or approval by an approver.
The Activity tab lists notifications for events that require processing or approval by an approver.

Tab	Contains
Action required	Shift assigned needs to be processed Shift assigned needs to be approved Shift removal needs to be processed Shift removal needs to be approved Open shift assignment or self-assignment needs to be processed Open shift assignment or self-assignment needs to be approved
Activity	Shift has been assigned Shift has been removed Open shift has been assigned or self-assigned Shift transfer offer sent to recipient Shift transfer offer refused or cancelled Shift transfer offer accepted or request completed Shift offer has been published on the marketplace Shift offer has been removed from the marketplace Absence request completed Absence request cancelled or refused All activities related to events